Practical Support Assistant

You will be working with the University’s Student Support team in Student Services to provide non-medical help (NMH). This role will involve providing practical and mobility support to assist a student with a physical or sensory impairment to navigate around campus. This could include carrying books and equipment, opening doors, supporting students to use the library services, and acting as a sighted guide for visually impaired students.

Responsibilities:

· Support students to navigate around the campus, carry books and study equipment and use the library facilities

· Use sighted guide techniques to help students find the best routes around campus

· Accompany a student to locate, scan and carry materials in the library

· Liaise with the Student Support team to organise and monitor support, providing sufficient notice if your availability changes

· Maintaining accurate records of support and confirmation of support hours

· Undertake relevant training, including Safeguarding and Health and Safety

· Engage with Continued Professional Development in line with the Disabled Students Allowance requirements (5 hours per year)

Candidate and Skills Requirements:

· Completed stage one (Level 5 and above) at the University of Derby

· Excellent interpersonal skills and experience of providing support for disabled people

· Knowledge of the University campus

· Well organised, reliable, punctual and respectful of professional boundaries

· Ability to communicate clearly, professionally and sensitively with all stakeholders

· Ability to maintain accurate records and ensure confidentiality as appropriate

· Good IT skills and experience of using the University’s Library systems

· A willingness to undertake training relevant to the role